Customer Support

How can we help?

Get help with Synergy setup, dashboard access, licensing, account connections, or purchase questions.

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Email FCT Support

Copy the support address below and paste it into Gmail, Outlook, or whichever email service you use.

support@finessedcopytrader.com

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Existing Customer?

Open your dashboard for connected accounts, license management, trade history, performance, and system status.

Open Dashboard ↗

Synergy FAQ

Search setup, dashboard, licensing, execution, billing, and troubleshooting answers before opening a support request.

Open FAQ →

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Include These Details

For faster troubleshooting, include your Synergy version, MT4 or MT5, broker, account nickname or non-sensitive identifier, and a screenshot of the issue when applicable.

Billing & Cancellation

Use the secure Stripe Customer Portal to manage your Synergy Basic or Premium subscription, update your payment method, review billing details, or cancel future renewals.

Manage Billing ↗Refund & Cancellation Policy

Need help accessing billing? Contact support@finessedcopytrader.com from the email used for purchase.

Security: Never send your trading-account password, Stripe payment details, Discord password, or email login code to support.