Questions about Synergy? Start here.

FCT Synergy is a trading automation system that receives supported BridgeWave Signals instructions and executes compatible trade actions on a connected MetaTrader account. It combines the EA, FCT infrastructure, licensing, and the Synergy Dashboard into one customer workflow.

No. Synergy automates supported BridgeWave Signals instructions. FCT Nexus is the separate FCT product being developed for account-to-account trade copying.

Supported trade instructions originate through BridgeWave Signals. FCT Synergy is the automation and execution layer. Neither FCT nor BridgeWave guarantees profitable results.

Basic is $50/month with MT4 and 1 license slot. Premium is $100/month with MT4, advanced trade-management features, and up to 5 license slots. Founders is currently $499 one-time for Lifetime access during the Early Bird offer, limited to the first 10 customers. After the first 10 spots are claimed, Founders increases to $997 Lifetime. Founders includes MT4 + MT5, all Premium automation features, and up to 10 license slots.

Synergy Founders Early Bird is $499 one-time for a Lifetime Synergy entitlement and is limited to the first 10 customers. Once all 10 Early Bird spots are claimed, the Founders price increases to $997 one-time / Lifetime. It is not a monthly subscription.

Founders currently includes MT4 and MT5 access. Basic and Premium currently provide MT4 access.

Basic includes 1 slot, Premium supports up to 5, and Founders supports up to 10.

No. Trading involves risk. Automation does not remove market risk, slippage, broker differences, connectivity problems, execution delays, or the possibility of loss.

Synergy is tied to the supported signal ecosystem. Before Stripe checkout opens, FCT verifies that the Discord account attempting to purchase has the required Signals role.

You verify through Discord, complete checkout through Stripe, then use the FCT welcome resources to install the correct EA, activate an available license slot, connect the trading account, and sign in to the Dashboard.

Yes. The terminal and Synergy EA must remain running and connected for supported automation to continue. Many customers use a Windows VPS for continuous operation.

Yes. MetaTrader must permit automated trading for the EA to execute supported trade actions.

Yes. A Windows VPS is a common setup because it can keep MetaTrader and Synergy online continuously.

Confirm you are signing in with the Discord account that has the required Signals role. If that role should be present and verification still fails, contact FCT Support.

Yes. Dashboard access is included with Synergy plans.

Use dashboard.finessedcopytrader.com or the Dashboard button on the main FCT website.

The Dashboard uses an email-code sign-in flow. Enter the email associated with your FCT access and use the verification code sent to that address.

The Dashboard can show connected account status, balance/equity, P&L, equity performance, P&L calendar information, signal activity, trade history, execution information, licensing, account health, and operational status based on available data.

Yes, subject to your available Synergy license slots. You can switch between connected accounts and use account nicknames to make them easier to identify.

Privacy Mode hides sensitive account values when you do not want financial information visible on screen, such as while screen sharing or recording.

These indicators help show how recently account or system data has reached the Dashboard. A delayed or offline status is a reason to check connectivity, but it does not by itself prove that an execution failed.

Historical data may require an initial synchronization after the account is connected. The amount of history available depends on what the account, terminal, and FCT synchronization successfully provide.

Where sufficient execution data is available, Dashboard filtering and audit information can help separate Synergy-related activity from other account activity.

Depending on the supported signal, plan, and current EA version, Synergy can handle eligible entries, exits, stop loss, take profit, pending orders, risk-based sizing, break-even, partial closing, and other supported trade-management actions.

No. Broker price feeds, spreads, symbol configuration, liquidity, slippage, VPS latency, and execution speed can produce differences between accounts.

Synergy includes compatibility and mapping logic for supported broker/symbol configurations. Some broker naming conventions may still require supported configuration.

Synergy is designed to process valid supported signals as distinct events. Each signal must still pass the applicable account, execution, broker, and system checks.

Risk-based sizing uses supported account and risk settings to calculate position size instead of relying only on a fixed lot. It is available on Premium and Founders.

Break-even can adjust an eligible trade's stop-loss according to supported rules. Partial close can close part of an eligible position while leaving the remainder open. These features are available on supported Premium and Founders configurations.

Execution Audit is designed to give customers more visibility into what happened between a supported signal and the connected trading account. It can help diagnose missed-signal or execution mismatches using available FCT data.

Check the Dashboard account status, Execution Audit, signal activity, trade history, Synergy logs, MetaTrader Experts/Journal logs, and VPS/internet status. If the cause remains unclear, contact Support with screenshots and the approximate signal time.

Customer-facing license inventory and supported self-service license controls are available through the Synergy Dashboard.

Yes, where the activation is eligible for self-service release. This frees the applicable slot for future supported use without requiring routine support intervention.

Release the eligible existing activation first, then activate the replacement environment using an available license slot.

You must release an eligible existing activation or use a plan with additional available license capacity.

Use the Stripe Customer Portal linked from the FCT website to manage billing information and eligible subscription actions.

Open Manage Billing on the FCT website and use the Stripe Customer Portal to cancel future renewals. Cancel before the next renewal date if you do not want the next recurring charge.

No. Founders is a one-time Lifetime Synergy entitlement. The Early Bird price is $499 for the first 10 customers; after those 10 spots are claimed, the price increases to $997 Lifetime.

See the FCT-owned Refund & Cancellation Policy in the Legal Center.

Visit the FCT Support page or email support@finessedcopytrader.com.

Include your Synergy version, MT4 or MT5, broker, affected symbol, approximate date/time, screenshots, relevant Experts/Journal logs, and useful Dashboard or audit information. Never send passwords or verification codes.

Check VPS/internet connectivity, MetaTrader connection, AutoTrading status, EA status, Dashboard connection indicators, and relevant logs. Restarting the terminal can resolve some temporary terminal or connectivity problems.

Review Last Seen, Last Sync, and connection status. A delayed Dashboard can indicate that account data has not synchronized recently even if MetaTrader remains connected.

No. Do not send broker passwords, Discord passwords, Stripe payment details, email login codes, or other sensitive credentials to FCT Support.

Stripe handles payment processing. FCT does not directly store your full payment-card details.

Synergy automates supported BridgeWave Signals instructions. Nexus is FCT's separate account-to-account trade-copying product and is currently in development.